Remote Support. Einfach. Durchdacht.
Digitization of the communication for various applications
RISE supports various service processes through simple and fast communication of all relevant information.
Used across processes
rise supports you in various service processes
rise can be used for various processes along the service value chain. Communication is essential in all processes in which rise is used, from commissioning to customer support.
Increase productivity and reduce cost
By using rise in your organisation, the efficiency and productivity of service employees, both in the field and in the headquarters, is increased. By increasing the first-time fix rate, costs, especially warranty and travel cost, can be saved.
New service revenue
Launch new service contracts
By using rise in cooperation with your customers, a digital premium service is provided. This service, which pays off in higher machine availability and a closer customer connection, can be billed in the form of maintenance contracts or service level agreements.