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Remote Service

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Start into the digital remote service era with your machines

Make an appointment with us at this year’s bauma exhibition in Munich and find out how RISE can take your remote service in mechanical engineering to the next level and how you can work together effectively in your complete service organization.

Start into the digital remote service era with your machines

Make an appointment with us at this year’s bauma exhibition in Munich and find out how RISE can take your remote service in mechanical engineering to the next level and how you can work together effectively in your complete service organization.
RISE Referenzen

Develop new business models and generate additional service revenue

The development in service, especially in machine and plant engineering, is constantly progressing. What started with telephone and e-mail support has developed into remote support over the last few years, i.e. selective support via video conferencing. The goal is to solve technical problems remotely in order to save travel costs.
With RISE, you go one step further. RISE enables you to establish an additional service level – remote Service – between the support via telephone and email on the one hand and the on-site service on the other. This makes worldwide collaboration and support from a distance even more efficient and faster within your entire service organization. The goal: a digital solution that allows you to develop new business models and generate additional service revenues.

Become a Remote Service Champion

Provide expert knowledge

Bring your expert knowledge wherever it is needed - without waiting and travel times.

Increase machine uptime

Provide effective remote support to reduce repair time and increase asset availability. For satisfied customers.

Generate additional revenue

Transform your premium support into a new product and increase the profitability of your service - from a cost center to a modern service provider.

Become a Remote Service Champion

Provide expert knowledge

Bring your expert knowledge wherever it is needed - without waiting and travel times.

Increase machine uptime

Provide effective remote support to reduce repair time and increase asset availability. For satisfied customers.

Generate additional revenue

Transform your premium support into a new product and increase the profitability of your service - from a cost center to a modern service provider.

Leading OEMs already connect their service organization with RISE

RISE is helping many of the world’s leading companies to digitize their service and take it to a new level. Our customers are united in their commitment to be leaders in supporting their customers to maximize the availability of their machines and equipment and minimize downtime.
Liebherr is one of these leading OEMs. As a leading manufacturer of construction machinery, Liebherr provides its global service partners with its own remote service app “EMtec” as a solution for solving technical problems remotely and as quickly as possible across all service levels.
RISE is helping many of the world’s leading companies to digitize their service and take it to a new level. Our customers are united in their commitment to be leaders in supporting their customers to maximize the availability of their machines and equipment and minimize downtime.

Liebherr is one of these leading OEMs. As a leading manufacturer of construction machinery, Liebherr provides its global service partners with its own remote service app “EMtec” as a solution for solving technical problems remotely and as quickly as possible across all service levels.
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RISE Remote Service at the world's leading exhibition bauma

RISE Remote Service at the world's leading exhibition bauma

In the field of construction, bauma is the world’s largest and probably most important exhibition. The 33rd edition of the world’s leading trade fair for construction machinery, building material machines, mining machines, construction vehicles and construction equipment will take place from October 24 to 30, 2022 at the entire grounds of Messe München. We will also be there to visit some of our customers and partners.
In the field of construction, bauma is the world’s largest and probably most important exhibition. The 33rd edition of the world’s leading trade fair for construction machinery, building material machines, mining machines, construction vehicles and construction equipment will take place from October 24 to 30, 2022 at the entire grounds of Messe München. We will also be there to visit some of our customers and partners.

Schedule your appointment with us and learn how you can become a Remote Service Champion.

Arrange a personal 30-minute appointment with us for this year’s bauma in Munich. The appointment will take place at your booth.

Schedule your appointment with us and learn how you can become a Remote Service Champion.

Arrange a personal 30-minute appointment with us for this year’s bauma in Munich. The appointment will take place at your booth.

Get in touch

Zugasse 23

50678 Cologne

bauma munich

Messe München GmbH

Am Messesee 2

81829 Munich

Site plan bauma

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