Supply chains are breaking and some companies have had to announce short-time work. But there are also economic beneficiaries of the crisis. An overview of the winners and losers of the pandemic and what you should keep an eye on now.
The digital transformation is in full swing and has already fundamentally changed many things in our everyday lives. Its huge impact is not only evident in society. The business world has also been revolutionised by unprecedented technologies and business models.
Digital customer support creates completely new opportunities for the German mechanical and plant engineering industry. Especially during the Corona pandemic, the so-called remote service became more and more important due to the numerous travel restrictions.
Many companies have already recognised the potential of digital customer support. However, when it comes to the concrete, structured implementation, a well thought-out business model is often lacking. Yet the business model is the main pillar of success.
The market now offers numerous smart glasses, but not all of them are suitable for everyday use in harsh industrial environments. Good quality and a mature operating concept must be a given. Reason enough to give you an overview of the “best smart glasses” that the market currently has to offer.
Remote support in times of the Corona virus – How to minimise the risk of critical equipment failure
For several weeks now, the novel coronavirus (COVID-19) has been spreading more and more. The number of confirmed coronavirus infections has also increased significantly in Germany. However, the spread of the virus is not only a danger to health, but is also increasingly becoming an existential threat to industry.
In the digital age, mobile working in the field should be standard. However, the classic carbonless paper is still often used in the technical field service, which means that service reports are sometimes sent incorrectly, with long delays or not at all to the office service.
In the context of the omnipresent digitisation efforts of industry, the technological fusion of reality and virtuality is also increasingly coming to the fore in the service business. Augmented reality (AR) is considered a future technology with broad application potential.
Current technologies such as apps, augmented reality, Internet of Things or Big Data can support the success of any company. Many companies want to use the latest innovations, but often get lost among all the technologies. We think this is the wrong way to look at it.
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